Article, Customer Engagement, Retail Chains and Strategy

Retail crime: Why foiling shoplifters takes a team effort

Inside Retail

AUGUST 17, 2023

When we sought answers from LP managers, enquiring about the tactics customers engaging in theft employed, their responses were both enlightening and disheartening. As a result, substantial investment and effort have been dedicated to this issue by Loss Prevention (LP) teams. None of the participants were detected by store employees.

Management

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Analysis: The driving force behind Hong Kong’s retail revolution

Inside Retail

JUNE 15, 2021

With shoppers using apps to buy groceries and videos to buy clothes, it’s more essential than ever that businesses make technological adaptation a core pillar of their strategies. According to a recent white paper on the state of AI in Hong Kong, many retailers are still at the early stages of their digital journeys.

Consumer

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Retail crime: Why foiling shoplifters takes a team effort

Analysis: The driving force behind Hong Kong’s retail revolution

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