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Why personalisation is the new loyalty program

Inside Retail

This requires creating a digital fingerprint that integrates the customer’s profile data, captures their transactions, tracks all interactions across all channels, and can predict future behaviours, values, and preferences. Those that are successful possess the ability to quickly design and deliver great customer outcomes.

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How to create an Effective Merchandising Plan

Compliantia

The good news is, with proper planning, not only can you ensure that the right, in-demand products are available to customers when they need them, but also avoid ending up with excess inventory. This article will guide you through the process of crafting an effective merchandising plan for your retail store. Let’s get started.

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4 Pillars of a Successful Business, Part 3

Retailing Insight

Execution Embracing the magic of execution — the key to independent retail shop success — is the third article in a series that explores the four pillars of a successful business. Those pillars are: Strategy – Creating a business growth strategy that you can live every day. Cash – Manage your cash flow, manage your growth.

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Tech Tools: Embracing Digital Solutions for Retail Success

Retailing Insight

But let’s be real, managing a bustling retail space can be a whirlwind of tasks – from inventory tracking to customer engagement and beyond. The magic formula is to have a clear strategy, targeted channels, and dedicated resources for managing your online presence effectively.

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Customer Experience: Differentiation is Key

Retailing Insight

To create long-lasting customer engagement that gives you a real competitive advantage, you need to think beyond the basics of experience and explore how your brand will stand out. W hen it comes to customer experience in North America, consumers tell us that true excellence is still elusive.

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Retail Trends to Watch Out For

Creative Displays Now

Rather than being used to like posts and share articles, social media has recently become a space for what’s known as social commerce. This development will move the focus of customer satisfaction from increasing inventory to increasing product availability. The Rise of Social Commerce. Due to COVID-19, 34% of U.S.