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Why personalisation is the new loyalty program

Inside Retail

This requires creating a digital fingerprint that integrates the customer’s profile data, captures their transactions, tracks all interactions across all channels, and can predict future behaviours, values, and preferences. Those that are successful possess the ability to quickly design and deliver great customer outcomes.

Tailored 130
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Tech Tools: Embracing Digital Solutions for Retail Success

Retailing Insight

But let’s be real, managing a bustling retail space can be a whirlwind of tasks – from inventory tracking to customer engagement and beyond. Collecting customer feedback and reviews are easy on social media, or you can take it up a notch with apps that can be added to your website that promote customer reviews.

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Food Matters More Than Ever as Restaurant Dining Becomes Experiential

VMS

As I pointed out in my article about food courts in VMSD ’s October 2022 issue, the huge network of restaurants throughout the world are feeding hundreds of millions every day, and it takes a lot to grab customer attention. I love the Scandinavian aesthetic and the mix of light, bright materials. Courtesy of Sweetgreen/DGC.

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How to create an Effective Merchandising Plan

Compliantia

The good news is, with proper planning, not only can you ensure that the right, in-demand products are available to customers when they need them, but also avoid ending up with excess inventory. This article will guide you through the process of crafting an effective merchandising plan for your retail store. Let’s get started.

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Retail Trends to Watch Out For

Creative Displays Now

Those in the retail space know that how and what customers buy has changed drastically over the past decade. These trends are especially relevant in light of the COVID-19 pandemic, as more than 60% of American buyers altered their shopping habits at some point in the past year. The Rise of Social Commerce.