Remove 2021 Remove Customer Engagement Remove Management Remove Shopping
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Three practical solutions to drive brilliant customer engagement

Inside Retail

As we know, today’s consumers are doing much of their shopping online. The number of touchpoints to reach them and the amount of data being generated, continues to skyrocket, which can sometimes make for a very disjointed customer engagement strategy. . Between May 2020 and May 2021, Australians spent $48.1

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2019 vs 2020 vs 2021: How has Covid impacted Christmas?

Inside Retail

People were shopping in stores and Black Friday, Cyber Monday were becoming successful sale events on those specific days. But people were starting to shop for Christmas around that time. It’s kind of elongated and stretched out,” noted Adam Ioakim, managing director, APAC at Emarsys. E-commerce was on a steady rise.

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Improving Supply Management for Plumbing Distributors

Parcel Pending

This blog will explore the trends currently impacting plumbing distributors and wholesalers, as well as share ways to improve your business’s inventory and supply management to deliver more value for your customers and contractors – in 2024 and beyond. In 2023, it managed an impressive 52.3 In 2023, it managed an impressive 52.3

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How digital signage and kiosks can help stores match the online experience

Inside Retail

Having embraced digital shopping channels during the pandemic, Australian consumers have become well used to the personalisation and tailored content offered online. So how can physical retail stores replicate the experience and deliver an equally personalised interface for customers? ” No more these days, explains Hanns.

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Decoding the journey from online research to in-store purchase

Inside Retail

The impact of inflation and the rising cost of living has radically changed the way Australians are shopping, and is creating a turbulent outlook for retailers as shoppers tighten their purse strings. Despite the push toward online retail during the pandemic, most commerce is still done in person at brick-and-mortar stores.

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Lacoste Japan advances towards a zero-party data strategy

Inside Retail

After the success of this campaign, the two companies will continue to work on new methods of collecting consumer data and improving customer engagement using zero-party data. New Outerwear Collection for Fall/Winter 2021. Campaign objectives. Vote For Your Favorite Long Sleeve Polo Color. Check it out here.

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Opinion: Bangkok mall operators must put on a welcoming smile, not a mask

Inside Retail

The end of lockdowns and gradual restoration of normal life in 2021 released a huge pent-up demand for personal interaction. On a recent afternoon, I headed out to tour six of Bangkok’s most famous shopping centres, strung out along a stretch of 3.6 The word ‘experiential’, after all, is one of the top buzzwords in the retail industry.

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