Remove 2020 Remove Consumer Remove Customer Retention Remove Social Media
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Why Innovative Loyalty Card Programs Can Significantly Improve Customer Retention & Engagement

Parcel Pending

Savvy retailers are updating their customer loyalty programs to increase customer satisfaction and ensure customer retention. The lure of loyalty cards remains the same since its inception: it’s more cost efficient to retain an existing customer than it is to acquire a new customer.

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Welcome to the new customer experience

Inside Retail

In today’s new normal, the shopping experience is no longer defined by the boundaries of bricks-and-mortar, but by the customer journey as a whole. Consumers now expect retailers to engage them whenever and wherever they want, with a shopping experience tailored to their individual needs. Creating cohesive customer experiences.

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D2C vs. Traditional Retail: What’s the Best Model for Your Business?

Parcel Pending

The D2C e-commerce market exploded during the pandemic as consumers were house-bound and took to online shopping to fulfill their grocery, wardrobe, home goods, and grooming needs. million consumers will buy from a D2C consumer brand in 2022 1 ! million consumers will buy from a D2C consumer brand in 2022 1 !

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Creating a Contactless Retail Experience in 2022

Parcel Pending

grocery store shoppers are most concerned about a perceived threat of contracting the virus from other customers 1. Whereas in- store shopping in early to mid-2020 was all about not touching anything or social distancing, the new goal for retailers who are determining how to improve in-store experience is to limit human interaction.

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How to Implement “Ship From Store” Services in Your Retail Business

Retail Times

It’s no secret that consumer expectations today are higher than ever. Industry data shows that 1 in 10 shoppers will stop buying from a retailer because of slow delivery and only 46% of consumers are happy with how long it takes for orders to arrive. Suffice it to say that order fulfillment is a big deal for modern consumers.

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Influencer-Inspired Packaging Trends 2023

CRP

Consumers have understandably grown skeptical about brands indulging in self-promotion. The company has since then received funding to go direct to consumers, evolving into a multi-million-dollar brand selling in NY, LA, Dallas, and other renowned stores worldwide. In 2020, she partnered with Macy’s on her own line, Danielle Bernstein.

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