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Fortnum & Mason exec discusses APAC expansion and digital plans

Inside Retail

Back in 2019, Fortnum & Mason opened in Hong Kong its first fully-owned and operated shop and restaurant in Asia, as a gateway to strengthen customer connections across the region. From Chiu’s perspective, Chinese consumers have always been on the lookout for luxurious experiences with international brands.

Expansion 130
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Retail appointments of the week

Inside Retail

Asia Pacific travel retailer Heinemann has named George Tsoukalas as the new managing director of Heinemann Australia. Tsoukalas has been with Heinemann Australia since 2019 and is currently head of marketing and category management. Kathmandu hires international team to lead expansion.

Outdoor 130
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How Taking Shape is leveraging backend efficiency gains to grow overseas

Inside Retail

Since 2019, it has relaunched its online offering in Australia, rolled out dedicated e-commerce sites and fulfilment centres in New Zealand and the UK, and upgraded its warehouse management and order management systems, leading to significant efficiency gains and growth. That’s possible from a financial perspective.”.

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What Bunnings FY23 results mean for the home improvement sector

Inside Retail

Anticipating that the cost of doing business will remain elevated in financial year 2024, Bunnings has invested heavily in its in-store technology and stock management systems to drive productivity. billion in earnings for the year reflected a “remarkable period of growth” for the brand, up 42 per cent since 2019.

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Coffee and home delivery: How food-service spending is changing in Apac

Inside Retail

More details Emil Fazira, food insight manager in Asia at Euromonitor International, said street stalls and kiosks buoyed overall industry growth during the 2019 to 2024 period with a 4 per cent CAGR in terms of value sales.

Consumer 147
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The three pillars Godfreys is investing in to transform the business

Inside Retail

The number of Godfrey retail outlets has fallen by 16 per cent since the 2018 takeover – from 210 outlets to 175, according to The Australian Financial Review – but the management team has placed a focus on three key pillars of the business: its product line, property holdings and people. From our stockroom perspective, it’s nice and clean.

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“We are focusing on optimising our omnichannel efforts”: H&M Singapore’s MD

Inside Retail

According to managing director and regional manager in South Asia, Oldouz Mirzaie, the pandemic has accelerated digitalisation across the board and this has made the company recognise the need to transform and rethink faster. Therefore, we are focusing our expansion efforts on optimising our omnichannel efforts.

Fashion 130