Parcel Pending

OCTOBER 26, 2023

Seismic Changes in the Retail Industry Retailers used to compete based on the number of stores and proximity to customers. With as many as 36 million Americans working remotely today, commutes have changed dramatically, translating into fewer store visits and location playing a smaller role in customer acquisition and retention.

Customer Retention 52

Customer Retention Consumer Social Media Marketing 52

Parcel Pending

JUNE 24, 2021

Retail stores continue to play a big role in the customer experience, bringing in impulse purchases, acting as brand builders, and efficiently traversing “the last mile” to get purchases into the hands of consumers and improve their customer retention rate. 2019, December 20). Time = Money When It Comes to Labor Costs.

Department Stores 52

Department Stores Customer Retention Consumer Shopping 52

Parcel Pending

JUNE 24, 2021

Retail stores continue to play a big role in the customer experience, bringing in impulse purchases, acting as brand builders, and efficiently traversing “the last mile” to get purchases into the hands of consumers and improve their customer retention rate. 2019, December 20). Time = Money When It Comes to Labor Costs.

Department Stores 52

Department Stores Customer Retention Consumer Shopping 52

Parcel Pending

APRIL 30, 2021

There’s been a growing demand for contactless interactions – 87% of consumers prefer stores with contact-free check-out options – and a growing demand for omnichannel shopping experiences – 88% of consumers prefer to shop with retailers that have both brick-and-mortar locations and an online presence 1,2. 2019, April 3).

Customer Retention 52

Customer Retention Shopping Line Consumer 52