Remove 2019 Remove Customer Retention Remove Engagement Remove Social Media
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Why Innovative Loyalty Card Programs Can Significantly Improve Customer Retention & Engagement

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Savvy retailers are updating their customer loyalty programs to increase customer satisfaction and ensure customer retention. The lure of loyalty cards remains the same since its inception: it’s more cost efficient to retain an existing customer than it is to acquire a new customer.

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Influencer-Inspired Packaging Trends 2023

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Anine Bing is not the only one who made it big in the fashion game; over the last few years, many influencers successfully made the transition to retail: Something Navy by Arielle Charnas US-based influencer Arielle Charnas has a strong social media presence which she leveraged to get into retail. Image Courtesy: MM.LaFleur 3.

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Creating a Contactless Retail Experience in 2022

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It’s clear that customers want what they want, when they want it with the freedom to choose their preferred fulfillment channel – whether it’s contactless delivery to their home, curbside pickup, or BOPIL. Plus, these statistics paint a more complete picture: A 5% boost to customer retention can achieve a 25 to 100% profit increase 11.