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As more jewellery brands embrace lab-grown diamonds, some fear oversupply

Inside Retail

In 2018, the US Federal Trade Commission (FTC) shifted its definition of what could be marketed as a diamond, stating that it “is no longer accurate to define diamonds as ‘natural’ when it is now possible to create products that have essentially the same optical, physical and chemical properties as mined diamonds”.

Jewelry 246
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The three pillars Godfreys is investing in to transform the business

Inside Retail

In 2018, specialty vacuum and cleaning retailer Godfreys was delisted from the ASX and bought back by the family of John Johnson, who started the business 90 years ago. From our stockroom perspective, it’s nice and clean. We have to keep them engaged, [while also attracting new customers].

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“Platform for change”: Coachtopia boss talks circular design and pop-ups 

Inside Retail

We’ve been pressure testing and co-creating with them at every step and not only getting their feedback and perspectives but also using Coachtopia as a platform for change. In September 2018, Burberry became the first luxury brand to announce it would no longer destroy unsold products and would begin phasing out materials made with fur.

Design 264
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“A big opportunity”: Amazon betting big on palm-only payment tech

Inside Retail

Just Walk Out technology When it comes to physical retail technology, Just Walk Out (JWO) technology is something that Amazon pioneered with its Amazon Go stores in 2018. A nuanced perspective In terms of the Amazon and Panera partnership, Ladd feels this collaboration is a natural fit for Amazon. That’s false.

Location 130
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“Impossible to ignore”: Witchery MD’s plans to capitalise on digital growth

Inside Retail

We were able to engage our store teams to assist with online fulfilment. Over this period, we have focussed our efforts on how we as a business can support and engage First Nation’s peoples, employees, customers and suppliers. IR: What are your plans for Witchery going into the next financial year?

Planning 246
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Organisational purpose must come from the top

Inside Retail

All these perspectives are true. The Global Leadership Forecast 2018 found that getting purpose right builds organisational resilience and, crucially, improves long-term financial performance. The brand team might champion the importance of brand to internal and external stakeholders in a purposeful organisation.

Strategy 130
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Company directors can’t serve two masters: what went wrong at AusPost

Inside Retail

These days, most boards refrain from speaking about shareholder primacy and instead talk about the interests of the company, which includes things such as social license, stakeholder engagement and community expectations. But what happens if shareholders try to tell boards and company managements how to go about their jobs?