Remove 2018 Remove Consumer Remove Customer Retention Remove Engagement
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Why Innovative Loyalty Card Programs Can Significantly Improve Customer Retention & Engagement

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Savvy retailers are updating their customer loyalty programs to increase customer satisfaction and ensure customer retention. The lure of loyalty cards remains the same since its inception: it’s more cost efficient to retain an existing customer than it is to acquire a new customer.

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Yes, the Customer Experience Still Matters: Here’s Why

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Providing a positive customer experience is so important when it comes to short-term and long-term success in retail. Retailers know they need to offer a safe, contactless, and streamlined way for their customers to shop both in-store and online while also engaging them and staying true to their brand. Automated Lockers.

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Influencer-Inspired Packaging Trends 2023

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Consumers have understandably grown skeptical about brands indulging in self-promotion. In the years between 2016 and 2018, she launched new retail stores in Paris and New York. She partnered with Nordstrom in 2018 to produce and launch a wholesale collection, which sold over $4.4 million worth of merchandise in one day.

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