article thumbnail

LSKD appoints first chief retail officer as part of its “audacious” growth plan

Inside Retail

It was founded in 2007 by Jason Daniel and now has eight retail stores in Australia, one in San Diego, US , with two new stores coming soon. Speaking about her appointment, Shaughnessy said she is excited to bring her online community experience to life in stores for LSKD.

Planning 264
article thumbnail

COVID-19: A Shot in the Arm for QR Codes at Retail

VMS

Brands and retailers are seizing the opportunity to deepen customer engagement now that shoppers are much more comfortable interacting with QR codes.”. QR codes can be integrated into virtually any retail fixture to increase customer engagement and capture valuable insight into customer behavior in store.

article thumbnail

How Malaysian department store Pavilion is connecting with customers

Inside Retail

From a big-picture view, previous trends have shown that in the aftermath of major crises like — the 1997 Asian financial crisis and the 2007 global financial crisis — the retail industry tends to rebound. Many tenants have realised the benefits of using multiple channels to reach out to their customers and offer an omni-channel experience.