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Why Innovative Loyalty Card Programs Can Significantly Improve Customer Retention & Engagement

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Membership levels based upon the amount a customer spends are the most common form of loyalty program. Instead, shoppers are clamoring for instant benefits in the form of immediate discounts on their purchase (53%) and faster shipping (51%). Cements Loyalty – A loyalty program is a crucial customer retention strategy.

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Creating a Contactless Retail Experience in 2022

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Each successive variant is reinforcing retail shopping habits and preferences formed at the beginning of the pandemic. Since customers whose wait times are two minutes and under (when using BOPIL, for instance) are four times more likely to purchase again, smart lockers are a key strategy for retail store operational efficiency.