Why Innovative Loyalty Card Programs Can Significantly Improve Customer Retention & Engagement
Parcel Pending
SEPTEMBER 30, 2021
Membership levels based upon the amount a customer spends are the most common form of loyalty program. Instead, shoppers are clamoring for instant benefits in the form of immediate discounts on their purchase (53%) and faster shipping (51%). Starbucks customers, for example, feel engaged with its annual free birthday drink.
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